MotivaPlay Analytics

Terms of Service

Last updated: January 2025

Acceptance of Terms

By accessing and using MotivaPlay Analytics platform and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Description of Services

MotivaPlay Analytics provides gaming analytics, player motivation research, and behavioral insights specifically focused on the Brazilian gaming market through our platform, dashboards, and expert consultation services.

Platform Services

Our platform offers self-serve analytics dashboards, player segmentation tools, retention forecasting, and UX testing capabilities for game developers, publishers, and esports organizations.

Research Services

We conduct custom research studies, cultural analysis, and expert consultations to provide actionable insights about Brazilian gaming audiences and player motivations.

SDK and Integration Tools

We provide software development kits and integration tools for A/B testing, cohort analysis, and telemetry collection within gaming applications.

User Accounts and Registration

To access certain features of our services, you must create an account and provide accurate, complete information during the registration process.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Termination

We reserve the right to terminate or suspend accounts that violate these terms or engage in prohibited activities.

Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these terms and applicable laws.

Prohibited Activities

You may not use our services to engage in illegal activities, violate intellectual property rights, distribute malware, or interfere with the operation of our platform.

Data Collection Compliance

When using our SDK or integration tools, you must comply with all applicable privacy laws and obtain necessary consents for data collection.

Intellectual Property Rights

All content, features, and functionality of our platform are owned by MotivaPlay Analytics and are protected by copyright, trademark, and other intellectual property laws.

License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our services for your business purposes in accordance with these terms.

User Content

You retain ownership of any content you provide to our platform, but grant us a license to use such content to provide our services.

Payment Terms

Certain services require payment of fees. All fees are non-refundable unless otherwise specified in your service agreement.

Billing and Subscriptions

Subscription fees are billed in advance and automatically renewed unless cancelled. You are responsible for maintaining current payment information.

Price Changes

We reserve the right to modify our pricing with reasonable notice to existing customers.

Data Processing and Privacy

Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these terms by reference.

LGPD Compliance

We process personal data in compliance with Brazil's Lei Geral de Proteção de Dados and other applicable privacy regulations.

Service Availability

While we strive to maintain continuous service availability, we do not guarantee uninterrupted access to our platform.

Maintenance and Updates

We may perform scheduled maintenance or updates that temporarily affect service availability, with advance notice when possible.

Limitation of Liability

To the maximum extent permitted by law, MotivaPlay Analytics shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Maximum Liability

Our total liability for any claims related to our services shall not exceed the amount paid by you for the services in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless MotivaPlay Analytics from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Termination

Either party may terminate the service agreement with appropriate notice. Upon termination, your access to the platform will cease, but certain provisions of these terms will survive.

Effect of Termination

Upon termination, you must cease using our services, and we may delete your account and associated data in accordance with our data retention policies.

Governing Law

These terms are governed by the laws of Brazil, and any disputes will be resolved in the courts of Curitiba, Paraná.

Changes to Terms

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these terms, contact us at:

Email: legal@motivaplay.com
Address: Rua Francisco Rocha, 208 - Batel, Curitiba - PR, 80420-130, Brazil

MotivaPlay Analytics

Decoding player motivation for gaming success in Brazil.

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